BookSafari Help Center

Why can't I sign in to BookSafari?

If you’re having trouble signing in to BookSafari, we’d first recommend confirming that cookies are enabled in your web browser.

If cookies are enabled and you’re still having trouble signing in, we’d suggest resetting your password and trying again. You can create a new password here: Create a New Password.

After submitting your email address, you should receive a new email with the subject "Create a New Password." You can then follow the "Create a new password" link from that email to complete the process and sign in.

Note: Please be sure to click the "Create a new password" link in the most recent "Create a New Password" email from BookSafari.

If you don’t receive a password reset email from BookSafari, we’d suggest checking your spam folder. And if the email doesn’t arrive within 24 hours, or you have any other trouble signing in, please let us know and we can look into the problem for you.